QBO Dashboard

The goal was to re-imagine a responsive dashboard to highlight business insights for millions of QuickBooks Online users worldwide. The QBO dashboard provides small businesses with an overview of their business and is home to several crucial communication channels like alerts, tasks, and other forms of guidance.

Onboarding UX

The dashboard utilizes a customized experience for each user and their specific business needs. In addition, a guided first-time-use experience helps users to get up and running quickly. Micro-interactions and animations were added to help guide users.

Responsive Demo Video

We implemented an animation framework to include pre-loaders, dynamic charts, and responsive transitions for the individual cards. The animations were kept light and simple to increase ease of use.

Specs, Assets, and Delivery

To ensure the designs were built to spec, we worked very closely with our global web engineering teams to make sure every micro-interaction, transition, and motion was executed properly.

Launched worldwide in 2016

The dashboard went live in 2016 for 5.6 million QuickBooks users worldwide. It was a successful launch as our metrics and engagement had double-digit growth and substantially increased our annual revenue.

QuickBooks Online Dashboard

Over the course of ten weeks, I worked closely with an interaction designer and other design leads on re-imagining the QuickBooks Online dashboard experience. We came up with a modular, responsive design and development framework that will allow the dashboard to scale and improve over time.

The new dashboard was released as an A/B test for new users and it beat the prior control experience by significant margins across all our metrics. We dramatically improved the quality of the dashboard for our customers and it became a major part of the single largest increase in new user and revenue growth in QuickBooks history.

ClientIntuitServicesUX/UI LeadTeam1 UX DesignerPlatformResponsive WebAppYear2016ToolsSketch, InvisionLinksqbo.intuit.com